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บริษัท โทเทิ่ลแอ็คเซ็ส คอมมูนิเคชั่น จำกัด(มหาชน) @ Positive Thinking EQ @ Work Self Motivation & Decision Making

ชื่อหลักสูตร :
Positive Thinking EQ @ Work Self Motivation & Decision Making

รายละเอียด :

No. of participants :           Max 20 persons / class for Service Hall Staff 

 

Objective :       

•  To motivate Service Outlet staff to provide excellence customer experience continuously

•  To enhance good mindset and attitude towards their responsibility and align 

•  To ensure the staffs’ awareness upon their value and contribution to the company

•  To enhance essential capabilities for better performance of front line staffs

Content  :  

•  Positive Thinking EQ@ Work (Morning)

               - Respect Yourself and Others

               - Adapt Yourself to External Factors

               - Do It Differently

               - Speak and React to Others Positively

•  Self-Motivation & Decision Making (Afternoon)

               - Motivate Yourself by OPDE

               - Decision Making Strategies

               - Key Stakeholders in Your Decision Making

 

Training Methods :   

•  Presentation / Movies                         (30%)

•  Learning Games & Activities                (50%)

•  Group Discussion & Sharing                 (20%)    

 

Duration :          1 day


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